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Conference

Webinar on Customer Service Technology Trends

29 Apr 2020Cancelled  New Date Reminder

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The customer service technology landscape is changing rapidly, adding new innovations across channels, voice-of-the-customer tools, infrastructure technology and workforce engagement. Gartner surveyed hundreds of service leaders across the globe to better understand the latest technology adoption trends as well as the current and future value those technologies are delivering their organizations. This complimentary customer service and support webinar reveals the survey results, including how specific technology usage and perceived value are trending over time.

Highlights

  • Learn benchmark your current approach to customer service technology against global trends
  • Improve the competitive positioning of your technology and innovation strategy
  • Discover how other customer service functions are investing for the future

Timings

Starts at 8:30 PM GMT+05:30

Entry Fees

Free Ticket For Industry Professionals View Details

Participants

upto 100
Delegates
Estimated Count

Category & Type

Conference
Banking & Finance
IT & Technology

Editions

29 Apr 2020


Frequency Annual
Next edition likely in Apr 2021

Official Links

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Organizer

Logo Follow Company

Gartner Inc. Top Rated

USA 253 Total Events / 97 Upcoming Events 75+ Followers

Speakers

Speaker
Sarah Dibble

Sarah Dibble

Sr Principal, Research
Speaker
Lauren Villeneuve

Lauren Villeneuve

Sr Principal, Advisory

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